When it comes to providing quality snacks and drinks vending options. TLC Vending is not tied down to any vending machine supplier, so we are in the best position to select the best vending machine equipment. Poor quality equipment will inevitably lead to downtime and cause higher costs on our part, so it’s in our best interests as well as the customers to provide equipment that will run seamlessly for years to come whether it be new or refurbished.
Our service plan comes complete with full maintenance for your vending machine. Our operators regularly visit your workplace to clean and replenish, and this is backed up by annual audits to ensure nothing is missed. Additionally, we are proud to say that we were the first USA vending company to sanitise all contact parts of your machine back on our site, which minimises downtime and ensures your equipment is being cleaned to the highest standard.
If issues ever do occur, we will respond to the issue within 24 hrs. response time thanks to our field base engineers, who are always in the best position to respond so we often have you up, and running and vending in no-time! Our customer care team regularly check in with you to see whether there is anything you wish to discuss, so you are always in safe hands with TLC.
